On August 10, the opening of Ukraine's first Information and Service Center for the Provision of Administrative Services will take place in Lutsk. Its creation is the result of the joint activity of the Volyn Regional State Administration, the public organizations "Lutsk-1432 Municipal Reform Center" and the "Center for Training in Self-Government and Administration" (Lublin, Republic of Poland) within the framework of the project "Democracy, Efficiency, Development," the Western Information Corporation was informed by the press service of the Volyn Regional State Administration. \n \nThe purpose of the Center's activity is to provide high-quality administrative services, attention to each person, reduction of bureaucracy in state authorities, dissemination of information about the activities of the regional state administration aimed at openness and maximum satisfaction of the needs of the local community. It will ensure broad access to information about administrative services provided by the executive authorities of the region. The Center will also provide competent information regarding administrative procedures and will ensure the resolution of matters that do not require direct contact between citizens and officials. Modern information technologies will be used in its work. \n \nThus, now all administrative services provided by the structural subdivisions of the regional state administration have been consolidated into a single register, in which each is assigned an individual code. In accordance with the services specified in the register, information cards have been developed to provide comprehensive information about the relevant service, namely: the name of the service, the legal basis for obtaining it, the list of documents that must be submitted, payment (if necessary), the period of execution, the responsible official, the result of the service (administrative act, certificate, license, etc.) and the procedure for appeal. \n