A public reception office of the Directorate of the Ministry of Internal Affairs of Ukraine in the Volyn region has been established in Lutsk, the Western Information Corporation was informed on May 27 by the Central Public Relations Service of the Directorate of the Ministry of Internal Affairs of Ukraine in the Volyn region. \n \nThe main goal of establishing the public reception office is to organize proper conditions for receiving the region's citizens by the leadership of the directorate, heads of sectoral services, as well as other qualified employees, to whom people will be able to come with all their problems, cares and concerns. \n \nOnce a week, citizens will be received by the head of the Directorate of the Ministry of Internal Affairs in the region, Mykhailo Lebed, and his deputies. The reception office's work schedule also provides for receiving citizens by heads of city and district police departments. \n \nAt the reception office, citizens will also be able to obtain documents from certain services of the Ministry of Internal Affairs system, in particular the Department for Citizenship, Immigration and Registration of Individuals, the permit system, and the information technology department. \n\nThe head of the public reception office, Volodymyr Borodchuk, is convinced that the opening of the reception office will serve to expand transparency. This will make it possible to practically ensure the rights of the population granted by the Constitution of Ukraine. That is, the rights to submit proposals for improving the activities of internal affairs bodies, to expose shortcomings in their work, to defend their rights and legitimate interests and to restore them in case of violation by filing appropriate complaints and applications. \n