From January to September of this year, the Volyn Regional State Administration received 4,795 appeals from citizens, which is 748 appeals more than during the corresponding period last year, the Western Information Corporation was told on November 1 by the press service of the Regional State Administration.
Most often, citizens are concerned about issues of social protection (1,557), housing and communal services (1,426), land relations (386), and healthcare (228). As shown by the analysis conducted by the department for work with citizens' appeals, almost half of all appeals came from residents of Lutsk (1,849 out of 4,795).
Residents of the regional center also more actively addressed the Regional Reception Office of the President of Ukraine in the region. Complaints from citizens regarding violations of reception schedules by officials of the Lutsk City Executive Committee were received here.