In the housing services sector, the Lutsk city authorities have introduced a basic principle according to which users of services must know what specifically and how much they are paying for, as well as in what quantity and of what quality they should receive the service for this. \nas reported by the city council's press service, Lutsk residents can reduce housing charges if the service was not provided or was of poor quality. Users also have the right to choose the enterprise that will service the housing fund, or to manage independently by creating associations of co-owners. In total, the city housing fund is serviced by 9 housing and communal enterprises. \nFor the first time in Ukraine, an inventory of the housing fund was conducted in Lutsk and differentiated fees for the maintenance of housing and adjacent territories were introduced. Each building pays according to a separate tariff taking into account the age of the building, the condition of networks, the availability of an elevator, as well as the number of services received. Now it is planned to switch to building-by-building accounting of income and expenses. Lutsk is one of the few cities where apartment fees for dilapidated residential buildings have been abolished. \nThe introduction of building-by-building accounting is one of the elements of the government pilot project "Computer Management of Residential Building Maintenance" launched in 2003. Electronic sensors installed on internal building networks will provide control and management not only of the quantity but also of the quality of services, with corresponding regulation of payment for them. This will also make it possible to promptly detect and eliminate emergency situations. \nA component of this project is the introduction of software that will allow analysis of the financial and economic activities of housing and communal enterprises. This will make it possible to keep building-by-building records of all receipts and expenditures of each of the housing and communal enterprises. if until now all payments for the maintenance of the housing fund and adjacent territories were accumulated in a single account at the housing and communal enterprise, and then funds from it were spent on carrying out necessary repair work, then with the introduction of building-by-building accounting, it will become possible to keep separate records of receipts from each individual building and spend these funds solely on servicing that building. \nThus, the financial activity of housing and communal enterprises will be absolutely transparent, and residents will be able to have information on how much and for what specifically their building paid, as well as what exactly the funds were spent on. In addition, building committees will be able to control and analyze receipts and expenditures. \nThe innovation, as the system will begin operating in Lutsk from July 1, that is, from the third quarter of this year. Previously, the inventory of the housing fund for all housing and communal enterprises will be completed and software for the enterprises will be implemented. \n