Apple has announced the closure of Apple Support Community — the official forum where users helped each other solve problems with the company's devices for 28 years.
The platform will finally cease operations on November 20, 2026, and is no longer accepting new questions and answers.
What will change for users
The Apple Support Community functioned as a technical support forum. Owners of iPhone, iPad, Mac, and other Apple devices could ask questions, describe malfunctions, and receive advice from other users.
The platform has now switched to read-only mode. Visitors can still view old discussions and search for answers to their questions, but it is no longer possible to create new posts or reply to messages.
In a message on its website, Apple thanked community members for the time and knowledge they shared with other users. The company also advised seeking help through the official Apple Support website.
At the same time, Apple has not yet explained what will happen to the forum archive after closure. It is unknown whether old discussions will remain accessible.
Why Apple is closing the forum
In a comment to MacRumors, Apple said it decided to close the community after reviewing its support strategy and customer needs.
The forum's history began in 1998, when Apple launched the Apple Tech Exchange platform. In 2000, it was renamed Apple Discussions.
In April 2011, the company updated the platform under the name Apple Support Communities. That was when personalized profiles, topic-based discussions, and a points system appeared, which recognized users for helpful answers.
In 2022, the service received the name Apple Support Community, under which it operated until now.
Recall that Apple plans to turn the Siri voice assistant into an autonomous AI agent that will be able to independently perform users' tasks without the need to receive new commands each time.