As an analytical study found, Volyn deputies are among the regions where parliamentary activity is traditionally highest in terms of quantitative indicators of work with citizens' appeals. In terms of the number of requests to the Cabinet of Ministers and other authorities on problematic issues of Volyn residents, Volodymyr Bondar leads, having submitted 17 parliamentary requests for officials' consideration, including 10 collective ones. People's deputies Serhiy Slabenko and Stanislav Phydenko prepared 14 requests each, and Yevhen KyryLchuk – 11. People's deputy from electoral district No. 19 Serhiy Slabenko entered the top five majority deputies of the Ukrainian parliament who considered the most complaints, proposals and applications from their constituents. Almost 35.5% of all parliamentary requests by Ukrainian parliamentarians concerned issues of compliance with legality and 9.5% – social issues, 0.4% – related to lawmaking problems. As the report of the Verkhovna Rada Apparatus shows, Ukrainian voters were most concerned with issues of legal policy; the relevant profile committee considered 2,664 appeals over the last six months, and on the state of combating organized crime – 1,729 appeals respectively. The undisputed leader in considering citizens' appeals is the "Our Ukraine" faction, which received 8,400 appeals, or half of the total number considered by other groups and factions. 22.5% of all citizens' appeals concerned issues of social protection and provision, and 20.3% – ensuring legality and maintaining order. Meanwhile, the activities of the media, armed forces and cultural and arts institutions, transport and communications concern no more than 1% of citizens, trade – 0.1%.